Drafting scenarios and stories
This post discusses the following readings:
Gruen, D., Rauch, T., Redpath, S., & Ruettinger, S. (2002). The use of stories in user experience design. International Journal of Human-Computer Interaction, 14(3&4), 503-534.
Head, A. J. (2003). Personas: setting the stage for building usable information sites. Online, 27(4), 14-21.
<<In class, we wrote sample story/scenarios, and I refer to [...]