More on email overload
Yet more reaction to this article: Whittaker, Steve, and Candace Sidner. “Email Overload: Exploring Personal Information Management of Email.” Paper presented at the Conference on Human Factors and Computing Systems, Vancouver, British Columbia, Canada, April 13-18, 1996, 276-283. From a records management POV, I had these thoughts: People are so overwhelmed when they’re in the [...]
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