More on email overload
Yet more reaction to this article:
Whittaker, Steve, and Candace Sidner. “Email Overload: Exploring Personal Information Management of Email.” Paper presented at the Conference on Human Factors and Computing Systems, Vancouver, British Columbia, Canada, April 13-18, 1996, 276-283.
From a records management POV, I had these thoughts:
People are so overwhelmed when they’re in the thick [...]
Tagged 525, Gmail, Lotus Notes