On being a professional

I don't take many notes in my 500 class, but I wanted to get this down from the professor, Dr. Marchionini:

If you're a professional, then you have to think. The professional dwells in confusing places where the boundaries are fuzzy and you have to make decisions. If you're not thinking, you're a factory worker.

He wasn't disparaging factory workers, by the way -- we've all worked those kinds of jobs. But the kind of working and thinking that we're preparing ourselves for can't be performed by rote.