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{ Category Archives } Readings

Drafting scenarios and stories

This post discusses the following readings:

Gruen, D., Rauch, T., Redpath, S., & Ruettinger, S. (2002). The use of stories in user experience design. International Journal of Human-Computer Interaction, 14(3&4), 503-534.
Head, A. J. (2003). Personas: setting the stage for building usable information sites. Online, 27(4), 14-21.

<<In class, we wrote sample story/scenarios, and I refer to [...]

Article critiques: scenarios, stories

This post discusses the following readings:

Go, K., & Carroll, J.M. (2004). The blind men and the elephant: Views of scenario-based system design. interactions, 11(6), 44-53.
Gruen, D., Rauch, T., Redpath, S., & Ruettinger, S. (2002). The use of stories in user experience design. International Journal of Human-Computer Interaction, 14(3&4), 503-534.

I thought the best thing about the [...]

More on email overload

Yet more reaction to this article:

Whittaker, Steve, and Candace Sidner. “Email Overload: Exploring Personal Information Management of Email.” Paper presented at the Conference on Human Factors and Computing Systems, Vancouver, British Columbia, Canada, April 13-18, 1996, 276-283.
From a records management POV, I had these thoughts:

People are so overwhelmed when they’re in the thick [...]

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Email overload, content management

As verbose as I am in class, you should read my postings on the Blackboard discussion boards. Oh wait, you can’t. Oh wait, you can — if I re-post them here.
It’s not as narcissistic and self-involved as it sounds, though it’s that, too. I spend goodly bits of time and brain energy writing my posts, [...]

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